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Privacy Policy for THE COMPANY COACHING CAFE

At The Company Coaching Cafe, accessible from thecompanycoachingcafe.com, one of our main priorities is the privacy of our website visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by The Company Coaching Cafe and how we use it. The Company Coaching Café is a service owned and provided by Step2Coaching which is registered at the Kamer van Koophandel in Amsterdam.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us by email at enquiries@thecompanycoachingcafe.com.

This document is effective as of 1 st August, 2019.

Information Collected Automatically

Log Files

The Company Coaching Cafe follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' 
analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, The Company Coaching Cafe uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Information you Provide Voluntarily

Sign up Form

Via the pop up – sign up form on our website, you are invited to voluntarily to enter in your email address, first and last name and company for the purpose of opting into regular emails on news, inspiring articles and potential offers. This information is held in our Mailchimp account.

Appointment Information

When a client agrees to using the Company Coaching Café service, it agrees to using our third party tools for delivering an effective coaching café for its employees. The applications we use are Calendly, for scheduling an online ‘shot’ of coaching and Zoom for delivering the online session.

When scheduling a ‘shot’ of coaching, a coachee, employee of the client with whom The Company Coaching Café has a contractual agreement for delivering its service, is asked to enter information which is required for the session. This includes first name, email address and short information about the coaching situation and goal for the session. This information is collected within Calendly and shared exclusively with the designated coach and Coaching Café employees when necessary.

How We Use This Information

We may use information that we collect about you, including personal information, to:

Provide the Company Coaching Café Service. 

  • We will use your information to provide our services to you; to facilitate scheduling; to manage your account; to respond to your inquiries; and for other customer service and support purposes.
  • Understand and improve our products. We will perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others. We do this to help make our products better and to develop new products.
  • Communicate with you.
  • Service related communications. We may send you service and administrative emails to ensure the service is working properly. We will also email you regarding your calendar appointments. These messages are considered part of the service and you may not opt out of these messages.
  • Promotional. Subject to your opt-out preference, we may send you emails about new service features or other news about The Company Coaching Café or on topics we think would be relevant to you. You may opt out of receiving these communications at any time. Visit the Your Rights and Choices section below. For coachees who use The Company Coaching Café service as agreed by their employers, we do not use the email addresses for direct marketing purposes.
  • Responding to your requests. We will also use your information to respond to your questions or comments which you have entered through our contact form on the website.
  • Administrative. We may contact you to inform you about changes in our services, our service offering and other important service related notices, such as changes to the Policy or about security or fraud notices.
  • Advertising. Subject to your opt-out preferences, we may develop and display content and advertising tailored to your interests on our services and other sites. See Your Rights and Choices below.
  • Protecting Rights and Interests. We will use your information to protect our rights and interests as well as the rights and interests of our users and any other person, as well as to enforce this Policy or our Terms of Service.
  • Legal Compliance. We may use your information to comply with applicable legal or regulatory obligations, including informal requests from law enforcement or other governmental authorities.

International Coaching Federation Code of Ethics

When delivering our coaching service, all coaches, contracted by The Company Coaching Café, are trained in and agree to practice the ICF Core Competencies and pledge accountability to the ICF Code of Ethics. As stated in the ICF Code of Ethics, Number 24 & Number 26 respectively, Section 4, Confidentiality and Privacy Standards:

  • The coach will maintain the strictest levels of confidentiality with all client and sponsor information unless release is required by law.
  • We have a clear agreement about the conditions under which confidentiality may not be
    maintained (e.g., illegal activity, pursuant to valid court order or subpoena; imminent or
    likely risk of danger to self or to others; etc). We make sure both client and coach voluntarily
    and knowingly agree in writing to that limit of confidentiality. Where the coach or Coaching
    Café leadership reasonably believe that one of the above circumstances is applicable, we may need to inform appropriate authorities.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of The Company Coaching Cafe. Our Privacy Policy was created with the help of the Privacy Policy Generator.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on The Company Coaching Cafe, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that The Company Coaching Cafe has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

The Company Coaching Café’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third- party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

The Company Coaching Cafe does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will commit to promptly removing such information from our records.

Online Privacy Policy

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in The Company Coaching Cafe. This policy is not applicable to any information collected offline or via channels other than this website. When a client agrees to our service, they consent to a detailed Terms and Conditions which include the privacy policy for information we collect for providing a smooth service.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to it’s Terms and Conditions.

Changes to the Policy

This Privacy Policy is current as of the Effective Date as set out above. We may change this Policy from time to time, and if we do we’ll post any changes, including any material changes, on this page, so please be sure to check back periodically. If you continue to use our website and/or services after they take effect, you agree to the revised Policy.

 
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